fastworks com|design kuster

 

 

 

 

 

Special Services

  • international web solutions

  • multilingual translation
    projects

  • global e-commerce
    approaches

  • international publishing

  • interactive presentations

  • DTP in QuarkXpress
    and InDesign

  • multilingual
    content management
    solutions

::: [projects]    ::: deutsch

 

 

IMPRESS YOUR CUSTOMER

 

 

Communication is always a question of the recipient. So in terms of business the customer, client, and business partner is the decisive factor.

 

Therefore, communication needs to be customer-centric – especially in the context of company profiles, manuals, technical product descriptions, and training materials, as well as project reports.

 

These documents are quality indicators to the customer since he is depending on them in his decision making process or when to use the new products properly and securely. But how does reality look like? Are we as customers and clients always satisfied with our manuals, descriptions, and documentations? Most people don't. Especially, when documents are translated poorly from foreign languages.

 

This is the reason why customer focussed documents have to be in the centre of interest of the product management and the marketing department. Although product lifecycles getting shorter and shorter, competition gets stronger, and globalisation is growing rapidly, it is a daily task for the people within each company to cope with increasing customer expectations.
 

Our clients are aware of this great challenge. They use our know how in documentation management and workflow, as well as our resources for improving their results. They save costs, time, and do increase their customer satisfaction simultaneously.

 

Do also challenge our competence for your success!

 

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